If you have problems with PAAS products, you'd be better off complaining directly to the company than leaving comments here. From the Signature Brands FAQ:
What is the best way to get in touch with Signature Brands, LLC?Also according to the FAQ, the regular business hours for the toll-free number are 8 a.m. to 5 p.m., East Coast time.
If you have an e-mail address, you can send an e-mail to us at firstname.lastname@example.org. If you prefer to speak to us, call our toll free number 1-800-456-9573.
For those who want to dye eggs without resorting to a kit, here are some links for recipes/suggestions: